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Return Policy

What is your return policy? 

Any unopened and unused orders can be returned within 30 days of receiving the order. We only accept returns for items purchased on 

In order for us to process your return, your item must be unused, unopened, and in its original condition.  Please note that shipping fees are non -refundable. All gift cards and select merchandise are final sale.

How do I place a return or exchange?

We hope that you love your Zinda Beauty products, however we understand sometimes things don't work out. To return your order please reach out to with your order number and which products you would like to return and we will take it from there. 

Do I need a return slip ?

In an effort to reduce waste we do not include return slips in your order. Simply email and our customer service team will be happy to assist you.

How long does it take to process a return?

Please allow 7-10 business days for the refund to be credited back to your original form of payment.

What should I do if I receive the wrong product ?

Contact our Customer Service Team and we will be sure to make it right!